Patient Guide

Appointments

Appointments are available from 8.00am to 5.30pm Mondays-Fridays and 8am to 12:30pm on Saturdays and are required for all repeat prescriptions and referrals.

How To Book

Your appointment can be booked in the way that works best for you:

Online: Using our online booking system you can find a time that works best for you
Phone: Call 02 9872 2723 if you prefer to book over the phone.
In person: Our reception team is happy to assist you in booking an appointment in person when you visit.

Choosing the Right Appointment Type

Your appointment may need more time depending on what you wish to discuss with your doctor.

Standard appointment, 10 minutes: 1-2 concerns (prescriptions, referrals, results etc)
Long appointment, 20 minutes: More complex or multiple concerns (driving medical paperwork, mental health care plans chronic disease management etc)
New patients: 20-40 minutes for the first appointment depending on the complexity of you medical history.
Other appointments: Other concerns or procedures such as health assessments, iron infusions, procedures or immunisations might need extra time. When booking please select the correct appointment type or ask our reception team if you are unsure.

How to know if your appointment has been confirmed

If booking online, continue until you are directed you to a page with a green tick that says 'Thank you, Appointment Confirmed'. You will also receive an SMS confirming your appointment.

All appointments receive a confirmation text message 1-2 days before your appointment, unless you have opted out. Make sure you reply to the message to confirm the appointment.

Consultation Fees

Download our comprehensive pricelist here

Title	Private Fee	Medicare Rebate	Out of Pocket Expense
0-5 Minutes	$45	$20.05	$24.90
6-10 Minutes	$80	$43.90	$36.10
11-20 Minutes	$95	$43.90	$51.10
21-40 Minutes	$155	$84.90	$70.90
31-30 Minutes	$175	$84.90	$90.10
41-50 Minutes	$225	$125.10	$99.90
51-60 Minutes	$260	$125.10	$134.90

Coral Tree Drive Family Medical Practice is committed to providing personalised, comprehensive healthcare for you and your family. Unfortunately, your Medicare rebate covers only part of the cost of providing the quality health care that you and your family deserve. For this reason, gap fees apply to all consultations including face-to-face, telehealth/telephone and results & recall consultations.

Consultation fees vary depending on the time and complexity of the consultation and fees are charged at the discretion of your treating doctor.

Consultation fees are payable in full at the time of consultation by cash, credit card or EFTPOS. Late payment fees may apply if fees are not paid at the time of consultation. Where possible, we will process your Medicare rebate claim at the time of your consultation. Alternatively, we can provide you with a receipt so that you can claim your Medicare rebate yourself.

These fees are subject to change and this page may not represent our most recent billing policies.

Cancellation Fees

If you are unable to attend your scheduled appointment, we request that you provide 4 hours notice of the cancellation. Cancellation fees may apply if you fail to attend your appointment or do not provide adequate notice of the cancellation.

Work Cover and Insurance Medicals

All insurance, workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation.

Overseas Patients

If you are not eligible for Reciprocal Health Care Agreements, you will need to pay for the full cost of your medical care. You may be able to claim the costs from your private health or travel insurance.

Medicolegal and Insurance reports

A Medicare rebate is not available for preparation of most medicolegal reports such as medical reports for legal purposes, RTA Commercial Driving Medical Examinations, Pre– Employment Medicals and Worker’s compensation/ Insurance medical. These services are privately billed and will attract GST.

Treatment Room & Procedure Fees

There is a nominal charge for medical consumable items (i.e. dressings) and for the nurse assisting in some procedures such as minor surgical procedures, sutures, Implanon insertion. Your doctor will explain any additional costs to you and obtain your consent before undertaking any procedure or treatment.

Links and Resources

This site features links to external websites. Whilst Coral Tree Drive Family Medical Practice exercises caution in providing links to useful resources, we take no responsibility for the accuracy of their content.

The contents of this site and of any external links should never be used as a substitute for professional medical advice. Readers are advised to seek advice from their own health professional regarding their own individual circumstances and needs.

Coral Tree Drive Family Medical Practice exercises does not accept any liability for any injury, loss or damage sustained as a result of information featured on this site or on any external link.